DSGVO Privacy Policy

General - Information according to Art. 13 + 14 DSGVO

Innus GmbH appreciates your visit to our website and your interest in our company. We take the protection and security of your personal data entrusted to us seriously and want you to feel safe and comfortable when visiting our website and using our services. It is important to us that you know what personal data is collected when you make use of our offers and services and how we use it afterwards.

Purpose of the data processing

Insofar as Innus GmbH processes personal data, this is done for the purposes stated in this privacy policy. Personal data, in particular address data, contact data or payment data, are used for the execution of a contractual relationship or its initiation. The processing of your personal data therefore takes place on the legal basis of Art. 6 para. 1 lit. b GDPR. For this purpose, it is usually necessary to transfer the collected data to our partner companies or other contract data processors. In the case of specific services (in the sovereign or recognized area), personal data and also special categories of personal data are processed on a legal basis. Depending on the type of contractual service, these contractual partners may also be located in countries outside the EU. We also process your data for internal customer analyses. The data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR and in the interest of providing you with optimal offers as part of our marketing.

Contact details of the responsible person:

Innus GmbH Untermainanlage 7 60329 Frankfurt am Main Phone +49 6151 600-0 E-mail: info@innus.de

Data Privacy Representative

If you have any further questions regarding the processing of your personal data, you can contact our data protection officer directly, who is also available in the event of requests for information, applications or complaints: Data Protection Officer of Innus GmbH, Untermainanlage 7, 60329 Frankfurt am Main E-Mail: dataprotection@innus.de

Rights regarding the processing of personal data

Right to information You have the right to receive information from us at any time upon request about the personal data processed by us concerning you within the scope of Art. 15 GDPR. To do so, you can send a request by post or email to the addresses given above.

Right to rectification of inaccurate data You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you (Art. 16 GDPR). To do so, please use the contact addresses given above.

Right to erasure You have the right to the immediate erasure ("right to be forgotten") of personal data concerning you if the legal grounds pursuant to Art. 17 GDPR apply. These exist, for example, if the personal data are no longer necessary for the purposes for which they were originally processed or if you have withdrawn your consent and if there is no other legal basis for the processing; the data subject objects to the processing (and there are no overriding reasons for processing - this does not apply to objections to direct marketing). To exercise your above right, please contact us at the addresses given above.

Right to restriction of processing You have a right to restriction of processing if the conditions are met and in accordance with Art. 18 GDPR. According to this, the restriction of processing may be required in particular if the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data or the data subject has objected to the processing pursuant to Art. 21 para. 1 GDPR, as long as it is not yet clear whether our legitimate reasons outweigh theirs. To assert your aforementioned right, please contact us at the contact addresses given above.

Right to data portability You have a right to data portability in accordance with Art. 20 GDPR. You have the right to receive the data concerning you, which you have provided to us, in a commonly used, structured and machine-readable format and to transmit those data to another controller, such as another service provider. The prerequisite for this is that the processing is based on consent or on a contract and is carried out using automated procedures. To assert your above right, please contact us at the addresses given above.

Right to object You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based, inter alia, on point (e) or (f) of Article 6(1) GDPR pursuant to Article 21 GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. To assert your aforementioned right, please contact us at the contact addresses given above.

Right to lodge a complaint with a supervisory authority If you believe that the processing of personal data concerning you by us is unlawful, you have the right to lodge a complaint with the supervisory authority responsible for us, which you can contact as follows: The Hessian Data Protection Officer P.O. Box 31 63 65021 Wiesbaden Phone: +49 611 1408-0 E-mail: poststelle@datenschutz.hessen.de

Planned data transfer to non-EU countries

A transfer to non-EU countries is currently not planned, otherwise the corresponding legal requirements will be created. In particular, you will be informed about the respective recipients or categories of recipients in accordance with the legal requirements.


Innus GmbH uses technical and organizational security measures to protect the data you have provided against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. This also applies when external services are obtained. The effectiveness of our security measures is reviewed and the measures are continuously improved according to technological developments.

Standard periods for the deletion of data

The legislator has enacted a variety of retention periods and obligations. After these periods have expired, the corresponding data is routinely deleted. If data is not affected by this, it will be deleted or made anonymous if the purposes stated in this data protection declaration cease to apply. Unless this data protection declaration contains other, deviating provisions regarding the storage of data, the data collected by us will be stored for as long as it is required for the aforementioned purposes for which it was collected.

Other data use and data deletion

Further processing or use of your personal data will generally only take place if permitted by law or if you have consented to the data processing or use. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes prior to further processing and provide you with any other relevant information.


On our careers page, you have the opportunity to apply online for advertised positions or submit a speculative application. We store your applicant data for the duration of the review of your application. If your application is unsuccessful or if you withdraw your application, your application data will be deleted after a maximum of 6 months, unless you have expressly agreed to a longer storage period. If your application is successful, the data that you have provided to us via the application system will be processed further in relation to your future employment with our company. The legal basis is Art. 6 para. 1 a, b and f GDPR and § 26 BDSG. If you do not provide us with the required personal data, this will not have any negative consequences for you. However, incomplete or incorrectly completed applications will not be considered. Unfortunately, the application cannot be submitted without providing your personal data and will therefore be deleted.

Website information

Accessing our website

We collect and store the IP address assigned to your computer in order to transmit the content you have accessed on our website to your computer (e.g. texts, images and files made available for download, etc.) (see Art. 6 para. 1 lit. b GDPR). We also process this data to detect and track misuse. In this respect, the legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest in data processing lies in ensuring the proper functioning of our website and the transactions conducted via it. Insofar as we process your data for the purpose of providing the functions of our website, as described above, you are contractually obliged to provide us with this data.

Other purposes

Personal data is also processed if you provide it to us voluntarily, for example as part of an inquiry. The legal basis in this respect is Art. 6 para. 1 lit. b GDPR. The data processed by us in this respect includes customer data, employee data and data from suppliers, insofar as this is necessary for the purposes stated in this privacy policy. Insofar as we process your data for the purposes of receiving and processing your respective request, as described above, you are contractually obliged to provide us with this data. Without this data, we will not be able to process your request accordingly. If you have consented to the processing of personal data (see Art. 6 para. 1 lit. a GDPR), you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Contact form

If you have a more detailed question for us, you can make an inquiry using the contact details on our website. When you contact us, the data you provide will be stored by us. The processing is carried out for the purpose of processing the inquiries on the basis of Art. 6 para. 1 lit. b, f GDPR. The data collected when you contact us will be deleted as soon as it is no longer required to process your request.

Forwarding to third parties

The transfer of data to processors takes place on the basis of Art. 28 para. 1 GDPR. We do not sell your data to third parties, nor do we market it in any other way. In addition, your personal data will be forwarded to the law enforcement authorities and, if necessary, to injured third parties without your express consent if this is necessary to investigate illegal use of our services or for legal prosecution. However, this only happens if there are concrete indications of unlawful or abusive behavior. Disclosure may also take place if this serves to enforce terms of use or other agreements. We are also legally obliged to provide information to certain public authorities on request. These are law enforcement authorities, authorities that prosecute administrative offenses subject to fines and the tax authorities. This data is passed on on the basis of our legitimate interest in combating misuse, prosecuting criminal offenses and securing, asserting and enforcing claims, provided that your rights and interests in the protection of your personal data do not prevail, Art. 6 para. 1 lit. f GDPR.

Links to websites of other providers

Our website may contain links to websites of other providers. We would like to point out that this data protection declaration applies exclusively to this website. We have no influence on and cannot control the fact that other providers comply with the applicable data protection regulations.


We use cookies in some areas to make our website more user-friendly for you and to tailor it optimally to your needs. A cookie is a small file that is stored locally on your computer as soon as you visit a website. If you visit the website again with the same end device, the cookie indicates, for example, that it is a repeat visit. Cookies also enable us to analyze the use of our website. The cookie does not contain any personal data and cannot be used to identify you on third-party websites, including the websites of analytics providers. We use the following types of cookies:

  • Essential/necessary cookies These cookies are of fundamental importance for the function of our website. This is, for example, the assignment of anonymous session IDs for bundling several queries to a web server or the error-free functioning of logins and orders.
  • Functionality cookies These cookies help us to save settings you have selected or support other functions when you navigate our website. For example, we can remember your preferred settings for your next visit or save your login details for certain areas of our website.
  • Performance/statistics cookies These cookies collect information about how you use our website (e.g. internet browser used, number of visits, pages viewed or time spent on the website). These cookies do not store any information that allows the visitor to be personally identified. The information collected with the help of these cookies is aggregated and therefore anonymous.

You can declare your consent or rejection of cookies - also for web tracking - via the settings of your web browser. You can configure your browser to refuse acceptance of cookies in general or to inform you in advance when a cookie is stored. In this case, however, the functionality of the website may be impaired (e.g. when placing orders). Your browser also provides a function to delete cookies (e.g. via Delete browser data). You can find more information about this in the operating instructions or, as a rule, in the settings of your Internet browser.

Cookie Consent Settings

We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how "Real Cookie Banner" works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

> Change privacy settings > History of privacy settings > Revoke consent

Matomo Analytics

Our website uses the web analysis tool "Matomo". Matomo is an open source software that enables detailed statistics on visitor access. It is a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, ("Matomo"). The protection of your data is important to us, which is why we have also configured Matomo so that your IP address is only recorded in abbreviated form. We therefore process your personal usage data anonymously. It is not possible for us to identify you personally. The Matomo installation does not use cookies, tracking pixels or browser fingerprinting. Only the log files of the web server, which are generated anyway, are anonymously evaluated and statistically processed. Matomo does not request, process or store any additional data from your browser. Furthermore, no Matomo cookies are stored in your browser. You do not need an opt-out cookie on this website, as no personal data is stored or processed without prior anonymization. The processing is based on the legal basis of legitimate interest, Art. 6 lit. f GDPR. Further information on Matomo's terms of use and data protection regulations can be found at: https://matomo.org/privacy/

Information about our online presences

Innus GmbH maintains several online presences within social networks and platforms, such as Xing and LinkedIn, in order to have the opportunity to communicate with active users there and to inform them about our service portfolio. Innus GmbH uses the technical platforms and services offered by the operators for this purpose. In social networks and on other external platforms, the respective operators' own data protection provisions apply, even if we disseminate information and maintain a presence there. We would like to point out that you use the services of the social networks and platforms offered here and their functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating, etc.). The data collected about you in this context is processed by the operators of the platforms and may be transferred to countries outside the European Union. The respective privacy policies describe in general terms what information the operators receive and how it is used. On the individual platforms, you will also find information on how to contact the operators and on the settings options for advertisements.

  • on Xing: www.xing.com/privacy
  • on LinkedIn: www.linkedin.com/static

In which way the operators of the social networks use the data from the visit of the respective pages for their own purposes, to which extent activities on the pages are assigned to individual users, how long this data is stored and whether data from a visit of the respective page is passed on to third parties, is not conclusively and clearly stated by the operators and is not known to us.

I. Xing

  • Dynatrace Dynatrace, a service provided by Dynatrace LLC, headquartered in Waltham, Massachusetts, USA, provides insights into the performance of the respective web application and the navigation of users on the website. Dynatrace collects data such as W3C timings, button clicks, link clicks, JavaScript errors, browser types and geographical regions. This enables the respective offers to be improved and functional problems to be rectified. Dynatrace uses various cookies for this purpose. To the privacy policy of Dynatrace: https://www.dynatrace.com/company/trust-center/
  • Google Analytics & Google Conversion Trackings Google Analytics, a service of Google Inc, Moutain View, California, USA, uses cookies that are stored on your end device and that enable an analysis of your use of our online presence in social media. The information generated by the cookie about your visit to our online presence on social media is usually transmitted to a Google server in the USA and stored there. If anonymization of the IP address to be transmitted by the cookie is activated on the website ("IP anonymization"), your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information to evaluate your use of our online presence in social media and to compile reports on website use. Pseudonymous user profiles can be created from the processed data. The IP address transmitted when using Google Analytics is not merged with other Google data. You can find more information on data protection here http://www.google.de/privacy.html.
  • Adobe Marketing Cloud The Adobe Marketing Cloud enables the analysis of visitor flows on websites. The operator of these services is Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. The analyses allow an immediate analysis of visitor flows. User behavior is displayed in a way that provides an overview of users' online activities on social media platforms. Adobe Marketing Cloud uses "cookies", which are stored on your computer and enable your website usage to be analyzed. If information generated by the cookie about the use of the website is transmitted to an Adobe server, the settings ensure that the IP address is anonymized before geolocalization and replaced by a generic IP address before storage. http://www.adobe.com/de/privacy/opt-out.html
  • Facebook Pixel Xing uses the remarketing function "Facebook Pixel", a service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. This function is used to present interest-based advertisements ("Facebook Ads") to visitors to the website. The Facebook remarketing tag has been implemented on this website for this purpose. This tag is used to establish a direct connection to the Facebook servers when you visit the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account.https://www.facebook.com/business/help/742478679120153?helpref=search&sr=3&query=pixel
  • comScore On Xing, information about usage is also collected and stored in anonymized form using a process from comScore, a service of comScore Inc from Reston, Virginia, USA. This involves integrating a small image file or JavaScript into accessible web pages to enable the measurement of access figures, e.g. by means of a cookie. In addition, audio and video usage within the player on the websites is recorded. Under no circumstances can the data collected be used to personally identify visitors to this website. The collected data is only used to improve the offer. Therefore, all IP addresses are only stored in anonymized form. They are not used for any other purpose or passed on to third parties. https://www.comscore.com/ger/Ueber-Uns/Datenschutzerklaerung

II. LinkedIn

  • Facebook Pixel LinkedIn uses the remarketing function "Facebook Pixel", a service provided by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. This function is used to present interest-based advertisements ("Facebook Ads") to visitors to the website. The Facebook remarketing tag has been implemented on this website for this purpose. This tag is used to establish a direct connection to the Facebook servers when you visit the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. https://www.facebook.com/business/help/742478679120153?helpref=search&sr=3&query=pixel
  • Nielsen NetRatings Nielsen NetRatings is provided by Nielsen GmbH, Lindwurmstraße 10, 80634 Munich, Germany, and is an Internet tracking service for measuring and analyzing consumer behavior. You can object to the collection or analysis of your data by this tool by downloading or setting and saving the opt-out cookie available at the following link: http://www.nielsen.com/us/en/privacy-statement/digital-measurement.htm
  • AppNexus AppNexus is provided by AppNexus Inc, 28 W 23rd Street, 4th floor, New York, NY - 10010, USA and is a tool for web analysis and interest-based advertising. You can object to the collection or analysis of your data by this tool here. https://www.appnexus.com/en/company/platform-privacy-policy-de.
  • Eloqua Tracking Eloqua, a service of Oracle Cor., 500 Oracle Parkway, M/S 5op7, Redwood Shores, CA 94065, places a persistent cookie on the respective login page, unless an Eloqua cookie is already present on your device. If you have already used a website that uses Eloqua, you may already have an Eloqua cookie. The Eloqua cookie may be used to analyze your use of pages in order to improve them. Emails sent using Eloqua use tracking technologies of the type described above. If you wish to completely prevent the use of Eloqua tracking technologies for your device, you can do so on the Eloqua opt-out page. Further information can be found in the Eloqua privacy policy. (https://www.oracle.com/marketingcloud/products/marketing-automation/index.html)

Changes to this privacy policy

The further development of the Internet and our website may also affect our privacy policy. We reserve the right to change this Privacy Policy in the future. If we use your personal information in a manner different from that stated here at the time of collection, we will attempt to notify you via email using the most recent information known to us. If notification is not possible, we will not use your personal information in a new way. In any event, a notice to this effect will be made available through a prominent notice on the Websites. Status July 2022